Last Updated: November 2024

We hope you love your order, but understand there may be occasions when you need to return something to us.

Return Eligibility: We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in resaleable condition.

Custom or personalised items are non-returnable unless defective.

Return Process:

Contact us at hello@patchtech3d.co.uk to initiate a return.

Ship the item back to:

PATCHTECH3D

139 School Green Road,

Freshwater,

Isle of Wight,

PO40 9BB.

United Kingdom

Return Shipping Costs: The customer is responsible for return shipping costs unless the item is defective.

Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

Refunds are issued to the original payment method.