Terms & Conditions

Last Updated: November 2024

Welcome to patchtech3d.co.uk. By accessing or using our website and services, you agree to be bound by the following terms and conditions. Please read these terms carefully.

If you do not agree to these terms, do not use our website or services.

  1. Company Information

Business Name: PATCHTECH3D

Address: PATCHTECH3D, 139 School Green Road, Freshwater, Isle of Wight, PO40 9BB, United Kingdom

Email: hello@patchtech3d.co.uk

Website: www.patchtech3d.co.uk

  1. Product Information

PATCHTECH3D is a small business specialising in the design, production, and sale of 3D-printed items. We offer a range of 3D-printed products for personal, decorative, and functional uses.

All products are custom-printed and may have minor variations in appearance and finish due to the nature of 3D printing.

  1. Order Processing and Payment

Order Placement: Orders can be placed directly through our website. We reserve the right to refuse or cancel orders at our discretion.

Payment: Payment is due at the time of purchase. We accept major credit/debit cards and other approved payment methods through secure payment processing partners.

Pricing: All prices are listed in GBP (£) and are subject to change without prior notice. Shipping costs are added at checkout based on location and delivery method.

  1. Shipping and Delivery

Shipping Locations: We currently ship within the UK. International shipping may be available on request; please contact us for details.

Shipping Times: Standard shipping times range from 2-3 working days, depending on the item and destination. We aim to process and dispatch orders within 3-5 business days,

though this may vary based on item availability and order volume.

Delivery Delays: PATCHTECH3D is not liable for delivery delays caused by circumstances beyond our control, including postal service delays and peak periods such as the Christmas season.

  1. Returns and Refund Policy

Return Eligibility: We accept returns within 14 days of delivery. Items must be unused, in original packaging, and in resaleable condition. Custom or personalised items are non-returnable unless defective.

Return Process:

Contact us at hello@patchtech3d.co.uk to initiate a return.

Ship the item back to:

PATCHTECH3D

139 School Green Road,

Freshwater,

Isle of Wight,

PO40 9BB.

United Kingdom

Return Shipping Costs: The customer is responsible for return shipping costs unless the item is defective.

Refunds: Once we receive and inspect the returned item, we will process your refund within 5-7 business days.

Refunds are issued to the original payment method.

  1. Warranty and Liability

All products are sold “as is.” We make no warranties, expressed or implied, regarding the durability, longevity, or fitness of our products for any particular purpose.

Limitation of Liability: PATCHTECH3D is not liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use our products, including any damage to property, injury, or loss of profits.

  1. Intellectual Property

All content on patchtech3d.co.uk, including text, graphics, logos, images, and software, is the property of PATCHTECH3D or its content suppliers and is protected by UK

and international copyright laws.

Customers are not permitted to copy, distribute, or use any content from this website without prior written consent from PATCHTECH3D.

  1. Privacy Policy

PATCHTECH3D respects your privacy and is committed to protecting your personal data. Our Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website or make a purchase.

  1. Changes to Terms and Conditions

PATCHTECH3D reserves the right to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page, and the date of the update will be noted at the top of the document. Continued use of our website following any changes indicates acceptance of the new terms.

  1. Contact Information

For questions or concerns regarding these Terms and Conditions, please contact us at hello@patchtech3d.co.uk

Thank you for choosing PATCHTECH3D. We look forward to providing you with quality 3D-printed products.